PRODUCT · INBOUND CALLS
Answer Every Call, In Two Rings.
Point your numbers at DialynAI and every caller reaches a real conversation — day, night and weekend.
HOW IT WORKS
How it works.
- 01
Point your number
Bring your own number or provision a new one.
- 02
Set business-hour rules
Different behaviour inside and outside working hours.
- 03
Route the caller
IVR and press-digit flows send callers to the right agent or department.
- 04
The agent resolves
Routine calls handled end to end, including booking.
- 05
Escalate when needed
Warm transfer to a person, with the conversation so far.
SEE IT IN ACTION
A sample conversation.
No hold music and no queue. The agent picks up immediately, handles what it can, and hands over cleanly when a person is needed.
AI agent
Good morning, how can I help?
Caller
I need to speak to someone about an invoice.
AI agent
I'll put you through to accounts now — I've passed on your details so you won't need to repeat them.
Illustrative sample conversation
CAPABILITIES
What you get.
Number routing
Bring your own number or provision a new one.
Business-hour rules
Different behaviour inside and outside working hours.
IVR and press-digit flows
Route callers to the right agent or department.
Human handoff
Warm transfer with full context when a person is needed.
Concurrency control
Handle call spikes without busy tones.
Voicemail intelligence
Detect, transcribe and act on voicemail.
TRUST & COMPLIANCE
Built for compliant calling.
AI calling comes with real obligations — consent, disclosure, conduct rules and data protection. We build the controls into the workflow.
- Consent logging on every call
- DND / NCPR scrubbing before outbound dials
- Calling-window enforcement
- Recordings, transcripts and audit trails
- AI self-identification
- DPDP-era consent design
FAQ
Questions, answered.
Yes, bring your own or use one we provide.
KEEP EXPLORING
Related pages.
Platform Overview
Build, deploy and monitor AI phone agents from one platform.
AI Agent Builder
Configure prompts, voices, personality and call behaviour.
Outbound Campaigns
Lists, calling windows, retries and concurrency with controls built in.
Knowledge Base
Agents answer from your approved content, not guesswork.
Call Analytics
Transcripts, sentiment, dispositions and spend on every call.
Integrations
Connect your CRM, calendar, telephony and automation stack.
Ready to answer every inbound call?
Start free in minutes, or book a 30-minute walkthrough with our team. No credit card required.